IT Support
IT Support
IT support is provided on a month-to-month basis via remote access and telephone. An onsite technician can be provided if required. There are no long term commitments.
24/7/365 support is also available.
In addition, ad hoc “break-fix” service is available for businesses who require help as and when they need it.
Benefits
- Unlimited Support Tickets
- Fixed-Fee
- Remote and telephone support
- Monthly agreement
- Usage report
- Remote Monitoring
- Inventory Status Reports
- Office 365 licence management (where required)
Avoid the time, cost and headache of employing a team of qualified IT professionals by setting-up one of our flexible support agreements.
Your business will have access to our Microsoft and industry trained and accredited technology consultants, help-desk technicians, and specialist engineers. Our training never stops and on-going development of our technician’s skills and qualifications, to an even higher level, is a continuous goal.
If you already have existing IT technicians in employed in your business, we can work with them and complement projects or support them as needed. There will be occasions when your existing iT personnel are sick, on holiday or attending training courses. Setting up a support agreement with us will provide the cover you need when you need it most.
Our Vendors
